We come to you. Wi-Fi dead zones, smart home setup, new TV remotes, phone transfers — fixed right the first time, with a plain-English cheat sheet left behind. No jargon. No rushing. No judgment.
What We Cover
Most tech problems aren't that complicated — they just feel that way. We've helped hundreds of families and individuals get their home tech working the way it should, explained in plain English the whole way through.
Dead zones, slow speeds, devices that won't connect — we'll assess your setup and get everything working reliably throughout your home.
Smart doorbells, thermostats, light bulbs, plugs, cameras — set up correctly and connected to your phone so they actually work the way you imagined.
New smart TV, confusing remote, streaming services you can't find — we'll get it all set up and leave you knowing how to use it confidently.
New phone setup, data transfer from your old device, apps that don't make sense — we'll get you comfortable and confident with your device.
Slow computer, printer that won't cooperate, software that's confusing — we'll clean things up, fix what's broken, and explain what happened.
Worried about scams, passwords, or whether your home network is safe? We'll walk through the basics and make sure you're protected — explained clearly.
What to Expect
Every visit is relaxed, patient, and focused on getting things working — and making sure you understand what we did.
Call, text, or fill out our form. Describe the issue in plain language — we'll figure out if it's something we can handle and give you a time estimate.
Available evenings and Saturdays. We show up on time and respect your home. No strangers wandering around — just one person, focused on your problem.
We solve the problem and walk you through what we did, step by step. Ask as many questions as you want — we're in no rush.
We leave you a plain-English written summary of what was done and how to do the common things yourself. No "call us again" dependency.
"He set up our new smart doorbell, fixed our Wi-Fi dead zones, and transferred my husband's phone — all in one visit. Left us a simple cheat sheet. We'll definitely call again."— Diane M., Schofield, WI
Why Families Trust Us
No hauling your devices to a store. We show up, assess the situation in your home, and fix it in context — so everything works the way it should in your environment.
We work at your pace. If you want to understand what we're doing, we explain it. If you just want it fixed, that's fine too. Zero judgment about your skill level.
Max is an IT Director for a professional firm — not just a hobbyist who "knows computers." You're getting real expertise applied to your real problem.
Simple Pricing
90-minute visit · Great for 1–2 problems
Half-day visit · Up to 4 devices
Flexible · 2-hour minimum
All visits include a plain-English cheat sheet at no extra charge. Scheduling available Monday–Friday evenings (5–8pm) and Saturdays (9am–3pm). Service area: Marathon County, WI.
Common Questions
That's actually our specialty. We're especially patient with people who feel embarrassed or frustrated by technology. No condescension, ever. We're genuinely happy to explain things as many times as needed.
We'll tell you upfront if it's something outside our scope. We don't charge for problems we can't solve, and we'll point you in the right direction if it requires a specialist (like a hardware repair shop).
Both. We're comfortable across Apple and Windows devices, iOS and Android phones, and most major streaming platforms and smart home ecosystems.
Marathon County, Wisconsin — including Wausau, Weston, Schofield, Rothschild, Mosinee, Marathon City, and surrounding areas. Not sure if you're in range? Just ask.
We typically schedule within 3–5 business days. For urgent issues, text (715) 680-9507 and we'll do our best to get to you faster.
Get in Touch
Prefer to talk it through? Call or text. Prefer to type? Fill out the form. Either way, we're quick to respond.
(715) 680-9507
marathonmemorytech@gmail.com
Mon–Fri: 5–8pm
Saturday: 9am–3pm